2016 Customer Satisfaction Survey:Frequencies

BART’s Customer Satisfaction Study is a tool to help BART prioritize efforts to achieve high levels of customer satisfaction. The study entails surveying BART customers every two years to determine how well BART is meeting customers’ needs and expectations. These surveys, initiated in 1996, are conducted by an independent research firm.

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Field Value
Last Updated May 21, 2018, 22:01 (UTC)
Created May 17, 2018, 21:41 (UTC)