Attribute Ratings (Customer Satisfaction)

From the dataset abstract

BART’s Customer Satisfaction Study surveys BART customers every two years to determine how well BART is meeting customer needs and expectations. The survey probes for ratings of 47 specific service attributes, ranging from on-time performance to station cleanliness. BART uses the service attribute ratings to set priorities for customer satisfaction initiatives.

Source: Attribute Ratings (Customer Satisfaction)

Additional Information

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Data last updated May 17, 2018
Metadata last updated May 17, 2018
Created May 17, 2018
Format application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
License Creative Commons Attribution
createdover 3 years ago
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package iddc2e1a07-9132-4e85-adf1-17c590af0b8b
revision idc95de966-75d3-4140-bf02-608d895e653b