21 datasets found

Formats: XLSX

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  • Findings of Allegations by Office of the Independent Police Auditor (OIPA) investigation

    The BART Office of the Independent Police Auditor (OIPA) receives complaints of misconduct and investigates allegations made against BART police officers.
  • Complaints Received and Closed by Office of the Independent Police Auditor (OIPA)

    The BART Office of the Independent Police Auditor (OIPA) receives complaints of misconduct and investigates allegations made against BART police officers.
  • 2015 BART Station Profile Study: Access Mode from Non-Home Origin

    How do BART customers get from non-home origins to BART? Based on BART’s largest customer survey, the Station Profile Survey, conducted in spring 2015. Nearly 44,000 weekday customer interviews were completed, covering topics such as access modes to stations, origin and destination locations, and demographics.
  • 2015 BART Station Profile Study: Non Home Origins

    How do BART customers get from non-home origins to BART? Based on BART’s largest customer survey, the Station Profile Survey, conducted in spring 2015. Nearly 44,000 weekday customer interviews were completed, covering topics such as access modes to stations, origin and destination locations, and demographics.
  • 2015 BART Station Profile Study: Home Origins

    BART’s largest customer survey, the Station Profile Survey, was most recently conducted in spring 2015. Nearly 44,000 weekday customer interviews were completed, covering topics such as access modes to stations, origin and destination locations, and demographics.
  • Monthly Ridership Reports

    Monthly Ridership files contain actual ridership counts in a format we call "entry-exit" matrices. Each page shows the average ridership for the month by type of day (weekday, Saturday, or Sunday) in a station matrix.
  • Customer Service Center Ticket Sales

    A breakdown of tickets sold in BART’s Customer Services Center located in the Lake Merritt BART Station at 800 Madison St in Oakland.
  • 2015 BART Station Profile Study: Sample Size by Station

    The unweighted sample sizes, by station, of the 2015 the Station Profile, conducted in spring 2015. Nearly 44,000 weekday customer interviews were completed, covering topics such as access modes to stations, origin and destination locations, and demographics.
  • Agreements Under $100,000

    Agreements under $100,000 entered into by the San Francisco Bay Area Rapid Transit District.
  • Agreements Over $100,000

    Agreements over $100,000 entered into by the San Francisco Bay Area Rapid Transit District.
  • 2015 BART Station Profile Study: Access Mode from Home Origin

    How do BART customers get from home to BART? Based on BART’s largest customer survey, the Station Profile Survey, conducted in spring 2015. Nearly 44,000 weekday customer interviews were completed, covering topics such as access modes to stations, origin and destination locations, and demographics.
  • Sales Tax Revenue

    Alameda and Contra Costa Counties, and the City and County of San Francisco (collectively, the BART counties) direct a percentage of sales tax revenue to help support the BART system.
  • Employee Reimbursements

    Reports of employee reimbursements in compliance with California Government Code 53065.5.
  • Customer Service Center Clipper Sales

    A breakdown of Clipper card sales sold in BART’s Customer Services Center located in the Lake Merritt BART Station at 800 Madison St in Oakland. Clipper cards are reloadable contactless smart cards used for electronic transit fare payment in the San Francisco Bay Area.
  • Part I Crimes

    The Uniform Crime Reporting (UCR) Program collects data about Part I offenses in order to measure the level and scope of crime occurring throughout the Nation, including BART.
  • Attribute Ratings (Customer Satisfaction)

    BART’s Customer Satisfaction Study surveys BART customers every two years to determine how well BART is meeting customer needs and expectations. The survey probes for ratings of 47 specific service attributes, ranging from on-time performance to station cleanliness. BART uses the service attribute ratings to set priorities for customer satisfaction initiatives.
  • Average Weekday Exits by Station

    BART Fiscal Year average weekday customer exits from the BART system.
  • 2016 Customer Satisfaction Survey:Frequencies

    BART’s Customer Satisfaction Study is a tool to help BART prioritize efforts to achieve high levels of customer satisfaction. The study entails surveying BART customers every two years to determine how well BART is meeting customers’ needs and expectations. These surveys, initiated in 1996, are conducted by an independent research firm.
  • 2015 BART Station Profile Study: Home Origin Cities

    Home origin locations for customers travelling to BART, based on BART’s largest customer survey, the Station Profile Survey, conducted in spring 2015. Nearly 44,000 weekday customer interviews were completed, covering topics such as access modes to stations, origin and destination locations, and demographics.
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