Working with other local transit operators, BART provides Americans with Disabilities Act (ADA) paratransit service to individuals whose disability prevents them from accessing, boarding, or riding BART trains. ADA service is provided by lift vans and is by reservation only. ADA service is available after the rider is certified as eligible under ADA guidelines.
Contact the following agencies for information on requirements, certification, or reservations:
Paratransit operations information (Alameda County):
- East Bay Paratransit: (510) 287-5000, eastbayparatransit.org
- Union City Transit: (510) 675-5373, unioncity.org/172/Paratransit
- Livermore Amador Valley Transit Authority (LAVTA): (925) 455-7510, wheelsbus.com/dial-a-ride
Paratransit operations information (Contra Costa County):
- WestCAT ADA Paratransit Services: (510) 724-7993, westcat.org/home/ServADAPara
- Link Paratransit under County Connection: (925) 676-7500, countyconnection.com/paratransit
- Tri-Delta Transit: (925) 754-3060, trideltatransit.com/paratransit.aspx
Paratransit operations information (San Francisco County):
- Paratransit - SFMTA: (415) 351-7000, sfmta.com/getting-around/accessibility/paratransit
Paratransit operations information (San Mateo County):
- Redi-Wheels/RediCoast under SamTrans phone number: (800) 660-4287, samtrans.com/accessibility/paratransit
- Redi-Wheels/RediCoast: (650) 366-4856
Please contact Customer Access and Accessibility Department at (510) 874-7366 to speak to, Elena Van Loo or email, [email protected]. BART will do its best to provide the requested alternative format within a reasonable time.