Elevator Status

*Click the station name for accessible alternatives for each station elevator

Elevator status alerts are also available through: 

  • Elevator status alerts are also available through: 

  • Email and text alerts for stations of choice: bart.gov/alerts

  • The Official BART App (bart.gov/apps) with options to receive in-app notifications

  • Frequent systemwide PA announcements in stations

  • Digital screen updates on the platform digital signs and at Station Agent boothsEmail and text alerts for stations of choice: bart.gov/alerts

  • The Elevator Status Hotline: (510) 834-LIFT or (888) 2-ELEVAT

BART prioritizes the maintenance of elevators because of the essential role they play for passengers with disabilities and those with luggage and strollers. Our goal for station availability is 98%.

Using Elevators

All BART stations have accessible elevators. In some stations, you may need to use two different elevators to get from the street to the train platform. 

If you need assistance finding or using the elevator visit the Station Agent in the booth or contact them by pressing the button on the courtesy phone call box beside the elevator entrance. If you are unable to enter or exit the station because the elevator is not working, contact the Station Agent. They will help you enter or exit another way if possible or refer you to an alternate means of transportation, such as a bus or Paratransit.

If you find out in advance that an elevator is not working at a station, call the BART Transit Information Center to find out what transit alternatives are available to you, such as a bus or Paratransit.

Station-Specific Elevator Outage Options and Accessible Pathways

BART has identified alternative accessible options when elevators are out of service and provided a description of accessible pathways for each station.

12th St. Oakland City Center

16th St. Mission 

19th St. Oakland 

24th St. Mission 

Antioch 

Ashby 

Balboa Park 

Bay Fair 

Berryessa / North San Jose 

Castro Valley 

Civic Center / UN Plaza 

Coliseum 

Colma 

Concord

Daly City 

Downtown Berkeley 

Dublin / Pleasanton 

El Cerrito del Norte 

El Cerrito Plaza 

Embarcadero 

Fremont 

Fruitvale 

Glen Park 

Hayward 

Lafayette 

Lake Merritt 

MacArthur 

Millbrae 

Milpitas 

Montgomery St. 

North Berkeley 

North Concord / Martinez 

Oakland International Airport 

Orinda 

Pittsburg / Bay Point 

Pittsburg Center 

Pleasant Hill / Contra Costa Centre 

Powell St.

Richmond 

Rockridge 

San Bruno

San Francisco International Airport 

San Leandro 

South Hayward 

South San Francisco 

Union City 

Walnut Creek 

Warm Springs / South Fremont 

West Dublin / Pleasanton 

West Oakland

Elevator Buttons 

  • S=Street level

  • C=Concourse

  • P=Platform

  • UL=Upper Level (not for all BART elevators)

  • LL=Lower Level (not for all BART elevators)

  • BA=BART platform (Muni system connected with San Francisco BART, but not all BART in San Francisco will have the connections

  • M=Muni (Muni system connected with San Francisco BART, but not all BART in San Francisco will have the connections)

 

Calling for Help

All BART stations have call boxes and/or courtesy telephones at all levels that connect to a BART Station Agent or the BART Operating Central Center. 

If you need to communicate with the Station Agent while inside the elevator, use the emergency telephone. If the Station Agent does not answer within 30 seconds, your call will be answered by BART Central Dispatch. 

If the emergency telephone is off the hook for at least two minutes and there is no voice communication, BART will treat this as a call for assistance. This ensures that help is available to elevator passengers even if they are unable to speak. 

Elevator Dimensions

We have created this Elevator Dimension Guide to provide the dimensions of each elevator systemwide to help you plan your journey. The guide outlines the dimensions of every elevator, including measurements of the door, width, length, and diagonal space across the floor. 

Elevator Attendants

Riders will be greeted by elevator attendants at Civic Center/UN Plaza, Embarcadero, Montgomery St., and Powell St. stations to bolster accessibility, safety, and cleanliness.