Ticket exchange window opens at Richmond BART Station

BART riders with damaged tickets or a handful of tickets with minimal remaining value have a new place to exchange or consolidate them. A "MyTransitPlus" window is now open in the Richmond Transit Center located at the Richmond BART Station. From 10 a.m. to 6 p.m. Monday through Friday, customers can exchange a damaged BART ticket, consolidate small value BART tickets into a single BART ticket, or purchase discounted BART, SamTrans or AC Transit tickets and passes.

Ticket Consolidation Options

Riders can consolidate small blue tickets to buy a single $5, $10 or $20 blue ticket or use the cash value from a damaged ticket as credit toward the purchase of a new ticket.

Riders can exchange $24 worth of printed value on discounted red or green tickets for a new, single $24 ride value red or green ticket, or use the cash value from small red or green tickets as credit toward the purchase of a new $24 red or green ticket. 

Restrictions

Some restrictions apply. BART will not provide cash refunds; there is a limit of 30 tickets per transaction; cash only for payment (no checks, debit or credit cards will be accepted); tickets submitted for exchange must have been purchased by cash or debit card. The public may call BART Customer Services at (510) 464-7137 for more information.

Other Ticket Exchange Locations

Other locations where customers can exchange or consolidate tickets include the following BART stations:

Downtown Berkeley, Wednesdays only, 10 a.m.-6 p.m.
12th Street/Oakland City Center, Tuesday and Thursday only, 10 a.m.-6 p.m.
Coliseum/Oakland Airport, Monday through Friday, 10 a.m.-6 p.m.
Bay Fair, Monday through Friday, 3 p.m.-7 p.m.
Embarcadero, Monday through Friday, 7 a.m.-7 p.m.
Civic Center, Monday through Friday, 7 a.m.-7 p.m.
Powell Street, Monday through Friday, 10 a.m.-7 p.m.