Update on out-of-service escalator at West Oakland Station

We apologize for the inconvenience caused by the out-of-service escalator. We have run into unexpected delays on one of our other escalator repair projects. Because we have a limited number of technicians available, that delay will also cause a delay to this project. We are now looking at completion in March. We recognize the great inconvenience this will cause you, we hope that once this work is complete, it will result in many more years of trouble-free operation. People who rely on the escalator will have to use the elevator to get to their destination. To check the operational status of the elevator before arriving at the station, please call 510-834-LIFT or 888-2-ELEVAT.

If you need language assistance services, please call BART’s Transit Information Center at (510) 465-2278.