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Planned Clipper maintenance will impact some services 9/19/23-9/20/23

Due to scheduled maintenance, Clipper customers will not be able to do the following from 9 p.m. September 19, 2023 to 9 a.m. September 20, 2023:

  • Get a card or add value to a card on the Clipper website or app and through Apple and Google digital wallets.
  • Check balances on the Clipper website or mobile app.
  • Get account information or add value from the phone system.
  • Get a card or add value to their cards at a retailer.

During this time, customers will still be able to add value to their cards at BART, Muni and other transit agency ticket machines. They also will be able to tap their plastic or mobile card to pay their fares.

We thank you for your patience and apologize for the inconvenience.

Clipper is run by the Metropolitan Transportation Commission.