Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

STREET ELEVATOR (CONCOURSE TO WALKWAY)

• Can't enter station:   Take another mode of transportation such as a Tri Delta Transit bus to another BART station. The closest station is Pittsburg Center.
• Can't exit station:  Continue on BART to exit at another station. The closest station is Pittsburg Center.

PLATFORM ELEVATOR (WALKWAY TO PLATFORM)

• Can't enter station:   Take another mode of transportation such as a Tri Delta Transit bus to another BART station. The closest station is Pittsburg Center.
• Can't exit station:  Continue on BART to exit at another station. The closest station is Pittsburg Center.

Entering Antioch Station

Check the status of out of service elevators ELEVATOR ALERTS

The train platforms at Antioch Station are located on the street level. Concourse level and pedestrian overpass level is on a raised platform.

Two separate elevators are needed to get from the street to the train platform.

On the concourse level, you will be outside the paid area.  Street elevator is located inside the paid area. Press “C” for concourse level.

Exiting from street elevator, you will be on the pedestrian overpass, inside the paid area. Travel to the opposite end of the pedestrian overpass to the platform elevator. Press “P” for train platform level.

At the train platform level, you will be approximately in the center of the train boarding area.

Starting in 2021, station agents are now available at Antioch Station. 

Exiting Antioch Station

The train platforms at Antioch are located on the street level.

Exiting from the train platform level, the elevator will be approximately located at the center of the train boarding area. Press “C” for concourse level.

On the concourse level, follow the signs to pedestrian overpass. Travel to the opposite end, inside the paid area, where the elevator is located. Press “S” for street level.

When exiting from elevator, you will be on the street level, inside the paid area.