Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

PLATFORM 1 ELEVATOR (BERRYESSA DIRECTION)

• Can't enter station:   Use the SF/Richmond platform elevator on the opposite platform.  Take BART to the Warm Springs Station, then board desired train.
• Can't exit station:  Continue on BART to the Berryessa station and then return to Milpitas. Exit using the SF/Richmond platform elevator.

PLATFORM 2 ELEVATOR (MILLBRAE/SFO/DALY CITY/RICHMOND DIRECTIONS) 

• Can't enter station:   Use the Berryessa platform elevator and take BART to the Berryessa station, then board desired train.
• Can't exit station:  Continue on BART to the Warm Springs Station and then return to Milpitas.  Exit using the Berryessa platform elevator.

Entering Milpitas Station

The train platforms at Milpitas Station are located one level below the concourse level.

Two separate elevators are needed to get from the street to the train platform.

There are two separate elevators for either Berryessa/North San Jose bound trains or Richmond, Daly City bound trains. Both separate elevators doors open inside the paid area. Press “P” for train platform level.

At the train platform level, you will be approximately in the center of the train boarding area.

Exiting Milpitas Station 

The train platforms at Warm Springs Station are located one level below the street level.

On the train platform level, there are two separate elevators approximately located in the center of the boarding area. Either elevator will take you up to the concourse area inside the paid area. Press “C” for concourse level.

When exiting from either elevator, you will be on the street level, inside the paid area.