Sales and Group Sales

Pay by Phone

Clipper is now supported on iPhone and Apple Watch and on Android phones via Google Pay. Riders can directly add cash value for immediate use. 

Automatic Clipper Vending Machines

Clipper is the Bay Area’s all-in-one transit card administered by the Metropolitan Transportation Commission. Clipper is reusable, reloadable, and regionally accepted on other transit systems.

All BART stations sell Clipper cards through automatic vending machines that accept nickels, dimes, quarters and $1 coins, as well as $1, $5, $10 and $20 bills. There is a one-time $3 per card purchase charge from Clipper. Credit and debit cards (Visa, MasterCard, Discover and American Express) may be used at all stations in select machines.

Manage your Clipper account at www.clippercard.com.

Discounts available on Clipper cards require proof of eligibility and therefore are not available at station vending machines. Youth, Senior, Low Income, and RTC (riders under age 65 with qualifying disabilities) Clipper cards can be obtained by mail or there are multiple locations across the Bay Area.

In December 2020, BART completed the transition of machines at all stations to offer Clipper as the only fare product available for purchase. 

You can purchase 1 Clipper card at a time with a credit card at a BART Clipper vending machine. The same credit card is able to purchase Clipper cards up to 5 times over 2 days up and to load value on your Clipper card up to $115 value on a rolling 2 day limit.

In Person

Lake Merritt Station (Oakland) and Embarcadero Station (San Francisco) offer in person services in the BART system. There are various locations in the Bay Area where people can get in-person help with Clipper cards including discount cards.

BART Customer Service Center at Lake Merritt Station

Hours: Monday-Friday, 8:30 am–4:45pm (Excluding all observed holidays)

Location: Lake Merritt Station (concourse level), 800 Madison Street, Oakland, CA 94607

The Customer Services Center has a sales window in both the free and paid areas.

Telephone: 510-464-7133

Replacement Senior/Youth Clipper Cards are NOT available at this office.  For information on how to get a replacement Senior/Youth Clipper Card, please visit www.clippercard.com, or contact Clipper Customer Service at (877) 878-8883.

BART Merch available here.

Services:

  • Debit/Credit Cards accepted for all transactions.
  • Senior Clipper Card (age 65 and over): Issued immediately. Show proof-of-age document such as driver's license, state ID card, birth certificate, passport, or other document verifying age.
  • Youth Clipper Card (age 5 thru 18): Issued immediately. Show proof-of-age document such as driver's license, state ID card, birth certificate, passport, student ID card with date of birth, or other official document verifying age.
  • Clipper RTC Discount ID or Regional Transit Connection Discount ID Card (disability card): Qualified persons with disabilities can obtain and process an application for the card here.
  • Paratransit ticket books $10 book for 10 tickets and $40 book for 40 tickets
  • Commuter Checks: Limit of 10 per person, per day.
  • BikeLink cards

SENIOR/DISABILITY RIDERS: If you are a senior/disabled passenger who requires an attendant on transit, you and your attendant must both have personalized RTC Discount ID Cards in order for the attendant to pay the reduced fare. Transit agencies that do not accept Clipper ® require an RTC card to be eligible for the agency’s discount fare.

Clipper® Customer Service Center at Embarcadero Station

Hours: Monday - Friday, 8am – 12pm, 1pm-5pm; Saturday, 9 a.m.-11:30 a.m., 12 p.m.-2 p.m.

Location: Embarcadero Station (concourse level), 298 Market Street, San Francisco, CA 94111

Services:

  • Personal Debit/Credit Cards,Paper Commuter Vouchers & TranServe Commuter Debit/Credit Cards: Accepted
  • WageWorks or Commuter Check Debit/Credit Cards: NOT accepted
  • Adult Clipper Card: Issued immediately
  • Senior Clipper Card: Issued immediately
  • Youth Clipper Card: Issued immediately. Requires proof of eligibility such as a copy of a birth certificate, passport, or other official document verifying age.
  • Clipper RTC Discount ID Card (disabled):Applications NOT accepted

For further assistance, contact Transit Information Center at www.bart.gov/siteinfo/contact.

Group Sales

For orders, please contact Group Sales at 510-464-6964 or email us at [email protected]. Group Sales is currently only selling Travel Authorization Letters for groups traveling together. Group Sales does not sell Clipper cards.

BART needs 21 working days to complete group orders. Checks, money orders and credit cards are accepted.

Purchase a Travel Authorization letter for a Student Group

Students on a school-sponsored field trip for an educational purpose are eligible for a 62.5% discount to the full Clipper fare when purchased through Group Sales. Adult chaperones pay the full Clipper fare. Students must be chaperoned by adults and enter and leave stations as a group. Click here for more details on how to purchase group Travel Authorization letters for school sponsored field trips.

Refund

Learn more about claiming a ticket refund.